Unitarian Universalist
Society of Fairhaven
Creating
Peace with Nonviolent Communication
a
sermon by Rev. Ann C. Fox
January
21, 2007
Note: A reading is attached, which you might
like to read first
This
sermon is a response to the problem in society that Unitarian
Universalists have chosen to study for the next three years:
Peacemaking. It is also a timely
subject that falls into the categories of Social Justice and
Personal Development. Next week, there will be a survey in
your Order of Service, on which you can name some topics that
you would like to hear as a sermon.
Many
if not most of us come to church
because we are spiritual seekers, seekers of truth and understanding.
We hope that what we hear may kindle in us something that
will help us lead a happier life, be a better person, perhaps
make life more meaningful.
The
violent goings on in the community and the world can make
us feel angry, frustrated, afraid. We may believe that going
to church or having a spiritual practice can provide us a
salve to heal the fear. Perhaps we come to church to hear
some uplifting message, sing some
uplifting hymns, say an uplifting
prayer and this might sustain us for a while, but it won’t
change us or the world; it will be only a temporary
salve. Is there a way of responding
to the world that can both help and strengthen us and change
us and the world for the better?
In
his book Living Buddha, Living Christ, the monk Thich
Nhat Hanh says, “In the Sermon on the Mount, Jesus said,
‘Blessed are the peacemakers: for they shall be called
the children of God.’ To work for peace, you must have
a peaceful heart. When you do, you are the child of God. But
many who work for peace are not at peace. They still have
anger and frustration, and their work is not really peaceful….When
we try to overcome evil with evil, we are not working for
peace. If you say, ‘Saddam Hussein is evil. We have
to prevent him from continuing to be evil,’ and if you
then use the same means he has been using, you are exactly
like him. Trying to overcome evil with evil is not the way.”
What
then is The Way? All of the world’s religions offer
A Way or teachings for us to follow to be a better person
and thus make a better world. And all the religions teach
that humankind is, at the center, good, kind, compassionate,
but that something about living causes us to lose
that compassionate center and this
is what causes the problems in our world—the lack of
compassion in our everyday functioning.
I
have often referred to Buddhism as the psychological religion
for I believe that it more than any other gets down to the
core of life’s difficulty—suffering.
You may not agree with this for after all there is much laughter
in life as well as sadness. Buddhism offers an antidote to
suffering and that is following the eight-fold path of right
thinking, right intention, right speech. right action, and
so on. One concept that Buddhism retained from Hinduism (from
which it was derived) is non-attachment.
Our attachment to things and people causes suffering they
say. Other religions have such solutions to our problems,
but Buddhism is soooo succinct…. Perhaps it’s
time for a Zen Buddhist joke:
Q: Why is a vacuum cleaner
a bad gift for a Buddhist? A: Because it
comes with attachments.
Q: Why did it take the Buddha
forever to vacuum his sofa? A: Because he
didn't have any attachments.
I
believe that it has taken a modern, western psychologist,
Marshall Rosenberg, to offer us a practical and great insight
into human suffering and the solution to a lot of it and also
a way to contribute to peacemaking. What Rosenberg speaks
of is that the mass of feelings
we have on an ongoing basis often have at the root of them
unmet needs. When we speak
out of hurt feelings and unmet needs, we are unable to listen
and respond adequately and with
empathy. This is the cause of much
suffering in our relationships and on a world level as well.
When we act out of our suffering or hurt feelings and anger,
we are likely to strike out physically or verbally at a person,
a community, or a nation, and the result is physical or verbal
violence! And it may even result
in war. (And perhaps a certain president of our country has
led us into war because of his own hurt and anger!)
If
you can think of a time recently when you were angry or hurt
you might also detect that you responded to someone out of
that anger. I heard on the radio recently someone say how
her friend described how she felt when she went to her 8-year
old daughter’s room and became angry because it was
a complete mess and this was after they had had a long talk
about keeping her room tidy. As the day wore on, the woman
thought of all the things her daughter did to oppose her and
got angrier and angrier. By the time her daughter came home
from school, in her fury, the woman hardly saw the child as
her wonderful little girl learning to grow up and she screamed
at the child. This mother may not have communicated adequately
to her daughter her own need to have an orderly house. Imagine
growing up in a house where a parent is always screaming at
you and you hardly know what you have done.
If
we are angry or hurt, the other person has not hurt
us; it is our response
to what the other person has done or said that has caused
the hurt. In other words, we cause our own hurts by our response
and our unmet needs. We can choose
to be not hurt but instead inquire into what makes us feel
hurt.
If
we are to be peacemakers, we must
find a way to communicate our feelings
and the underlying unmet needs and
be able to listen with empathy to
the other person and not BLAME.
Now this takes a lot of practice and work. Marshall Rosenberg
has developed a way of communicating that he calls NVC (non-violent
communication). He gives us an example of when he went to
a mosque to present Nonviolent Communication. He said, “[I
was in a Refugee camp] in Bethlehem to [talk to] about 170
Palestinian Moslem men. [When he entered, he noticed that
they were whispering amongst themselves. Suddenly, in the
middle of his talk, a man jumped up and screamed] ‘Murderer!’
Immediately a dozen other voices joined him in chorus: ‘Assassin!
Child killer!’ Fortunately, I was able to focus my attention
on what the man was feeling and
needing. In this case, I had some cues. On the way to the
refugee camp, I had seen several empty tear gas canisters
that had been shot into the camp the night before. Clearly
marked on each canister were the words ‘Made in the
U.S.A.’ I knew that the refugees harbored a lot of anger
toward the U.S. for supplying tear gas and other weapons to
Israel. I addressed the man who had called me a murderer:
[This is some of the conversation]:
Marshall: Are you angry because you would
like my government to use its resources differently?...
HE: Damn right I’m angry! You think
we need tear gas? We need sewers, not your tear gas! We need
housing! We need to have our own country!
Marshall: So you’re furious and would
appreciate some support in improving your living conditions
and gaining political independence?
HE: Do you know what it’s like to live
here for twenty-seven years the way I have with my family…?
Have you got the faintest idea what that’s been like
for us?” (pp. 13-14, Rosenberg)
This
conversation went on with the man talking for 20 minutes about
his pain, about sickness due to open sewers, the lack of playgrounds,
and no books in the schools.
These
men could not hear Marshall Rosenberg
until they had expressed their unmet needs. He listened to
them without blame and with empathy.
Rosenberg
has taught his NVC to many opposing parties, including gangs
and police in Detroit and faculty and administrators in universities,
and to partners and families just trying to get along. He
helped to bring loving communication back into their relationships.
At the core of this nonviolent communication (NVC) teaching
are several factors that block compassion and one of them
is judgment. Marshall reminds us
of a biblical teaching from the Gospel of Matthew: “Do
not judge, and you will not be judged. For as you judge others,
so you will yourselves be judged.” (Matt: 7:1) Here
are the major concepts of NVC:
- Observation, not judgment (or
evaluation) and don’t blame.
(This will give us the detachment
that Buddhism counsels.)
- Identify feelings. This is
so important that Rosenberg gives us 2-1/2 pages of words
that are feelings for he says that we often confuse a thought
with a feeling. (Some of the list of feelings is printed
at the end of this sermon.)
- Express the need that underlies
the feeling.
- Request what we need to enrich
our life (not demand).
- Listen with empathy. Empathy
is a respectful understanding of what others are experiencing.
(We avoid giving advice and just listen
with empathy.) If there is criticism
of us, don’t react to what feels like an attack, but
listen and then try to have the other person reflect on what
they need from you that they are not getting. When a person’s
pain is truly heard, a great deal of tension dissolves.
- Have empathy for the self. Forgive the self and not judge
the self once we have acknowledged regret.
- Recognize that blaming is a superficial expression of
anger and underlying this are unmet needs.
Let
us hear how NVC can operate in a common problem—one
person accuses the other of “never listening.”
(pp. 95-96, Roseberg) (Note that the following are not the
exact words but extrapolated from the book.)
Husband: You never listen to me!
Wife: Are you unhappy with me because you
need to be heard?” (Trying to get at what he feels.)
Husband: Yes, I feel hurt when what I say
isn’t worthy of your time.
Wife: Okay, try me again. I’m listening.
Notice
that she isn’t responding defensively to her husband’s
accusation. She’s just trying to understand fully what’s
behind his annoyance.
This
sounds easy but actually it takes practice—lots of it.
Rosenberg
says that when anger is expressed, the first essential thing
to do is Stop! Don’t respond
right away even if you have to say, “Wait. Let me think.”
(Detach from the emotion and tension.) Next, take a guess
at what is underlying the angry statement and phrase your
response something like, “Are you needing for me to
be quiet while you watch the match?” And keep asking
until you get him or her to express the reason. In this way,
you can stay in your compassionate center. This is the key—respond
to others in a way that keeps you in your naturally compassionate
center. This will allow you to continue seeing
the other person as having that compassionate center as well.
In other words, the divine in you keeps in touch with the
divine in the one you’re talking to.
Will
this way of relating to one another really help bring peace?
If we work at it, it is bound to change us and those with
whom we interact.
May
we practice stopping first before we react to an angry comment
and reflect upon what the person feels he or she needs from
us and may we try to have a conversation about these deeper
things so that compassion can abide.
References
The following informed and inspired this sermon:
Hanh, Thich Nhat. Living Buddha, Living Christ,
New York, N.Y.: Riverhead Books, 1995.
Rosenberg, Marshall B., Ph.D. Nonviolent Communication:
A Language of Life, Encinitas, CA: 2006.
List of Feelings from p. 43
Nonviolent Communication by Marshall, B. Rosenberg,
Ph.D.
abandoned
abused
attacked
betrayed
boxed-in
bullied
cheated
coerced
co-opted
cornered
diminished |
distruste
dinterrupted
intimidated
let down
manipulated
misunderstood
neglected
overworked
patronized
pressured
provoked |
put down
rejected
taken for granted
threatened
unappreciated
unheard
unseen
unsupported
unwanted
used |
Reading: “Words are Windows (or They’re
Walls)
From Nonviolent
Communication: a Language of Life
By Marshall B. Rosenberg, Ph.D.
Encinitas, CA: Puddle Dancer Press, 2003
I feel so sentenced by your words,
I feel so judged and sent away,
Before I go I’ve got to know
Is that what you mean to say?
Before I rise to my defense,
Before I speak in hurt or fear,
Before I build that wall of words,
Tell me, did I really hear?
Words are windows, or they’re walls,
They sentence us, or set us free.
When I speak and when I hear,
Let the love light shine through me.
There are things I need to say,
Things that mean so much to me,
If my words don’t make me clear,
Will you help me to be free?
If I seemed to put you down,
If you felt I didn’t care,
Try to listen through my words
To the feelings that we share.
—Ruth Bebermeyer
©
The Rev. Ann C. Fox
Return
to the top of the page.
|